Returns & Exchanges

At Völkl Tennis, we are committed to your performance on the court, which is why we offer a 30-day return window for all unused gear and equipment in its original packaging. Please note that rackets must have the plastic wrap intact on the handle and show no signs of court use to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original Völkl packaging, ensuring all tags are attached and rackets are properly cushioned to prevent transit damage.

3

Label and Ship

Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.

4

Quality Inspection and Refund

Once our warehouse team verifies the condition of the returned equipment, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing